THE BSS TEAM IS NOW ON CHRISTMAS BREAK UNTIL JAN 2nd. WE MAY NOT REPLY TO CUSTOMER SERVICE MESSAGES UNTIL THEN.
MERRY CHRISTMAS FOLKS!
Operating Hours are 9am-5pm CST Mon-Friday
Please allow up to 48 hours for a response.
We generally do not respond to emails over the weekend.
If you are wanting to inquire about an existing order please make sure to provide the order number and your name.
A little short checklist before you contact us about something:
- Please don't email us about UK and EU shipping costs. These are out of our hands right now.
- Check the FAQ >here< for general questions
- Missing parts, have broken kits? Go >here< instead!
- Wondering where an order is? Check to make sure any items weren't pre-orders first.