Operating Hours are 9am-5pm CST
We sometimes take up to 48 hours to respond to emails.

If you are wanting to inquire about an existing order please make sure to provide the order number and your name.

A little short checklist before you contact us about something:

- We do NOT respond to emails griping about UK and EU shipping
- Check the FAQ >here< for general questions
- Missing parts, have broken kits? Go >here< instead!
- Wondering where an order is? Check to make sure any items weren't pre-orders first.

BLACK FRIDAY SALE ORDERS.
PLEASE READ BEFORE EMAILING US

Important notice about orders placed during the Black Friday sale that include back ordered items. These orders have a much longer processing time and will be shipping out over the next 6-8 weeks. Our team is working as hard as possible to get as many orders processed while still keeping our day-to-day production and release schedule on track.  

Each year we have folks wanting specific shipping ETAs, and while we always do our best to try and help, this year it won't be possible due to the sheer volume of orders.

Thanks
BSS TEAM